Help Center

Return Policy

Kaih Active reserve the right to deny returns. Our customer should read our return policy as well as our fitting chart instructions. The reason that Kaih Active does not accept returns is because all items are custom made to fit each customer. Each of our products are made to order. If you have any questions or concerns please contact us via email at kaihactive@gmail.com 

Shipping Information 

Domestic shipping 

All domestic orders are sent via USPS post service as it ensures guaranteed 3-5 business day delivery within domestic areas. This method of shipping also provides free full tracking on all orders. Cost of shipping is determined by weight.

International Shipping 

All international orders are sent via USPS international. This method of shipping also provides free full tracking on all orders. Final shipping fees calculated at checkout based on weight from $14.00 and up. Please note that estimated delivery times may vary. All customs fees, foreign taxes or other fees associated with your purchase are the sole responsibility of the customer. 

Unsuccessful delivery 

In the event of an unsuccessful delivery and the package is returned to Kaih Active we will contact you via email and ship the package for a second time. You will be responsible for the additional shipping charge. Kaih Active does not take any responsibility for items that may be lost or stolen in transit. Any questions and concerns please contact us at kaihactive@gmail.com

Size Chart

Our customers need to see sizing before purchasing any item from Kaih Active. If you have any question regarding sizing and fit please send us an email to kaihactive@gmail.com